FAQ

Thank you for staying with us! The day of check-in you will receive an email with your cabin address and door code or you can download the following link for our app that will automatically update the day of check-in. Helpful Hint - Print off your directions, write down the cabin name, and door code for there is NOT always reliable cell service here in the mountains and GPS will get you close, but not always exact! Please call us, if there is anything that we can do for you. 877-453-2683

 

Links
The iTunes App Store link to our new Hospitality App is:
https://itunes.apple.com/us/app/hospitality-by-gladtohaveyou/id1281580838?ls=1&mt=8

The GooglePlay link to our Hospitality App is:
https://play.google.com/store/apps/details?id=com.gladtohaveyou.hospitality
 

 

 

Travel Insurance - Travel Insurance is highly recommended, especially  if you are traveling here during the winter months. The insurance provided is very good for any unseen circumstances that would prevent you from getting to your cabin. It also covers you from the time you leave your home till the time you return.  

 

Animals & Bugs - All cabins are on a monthly Pest Control service which takes care of a majority of pest and bugs. There are still a few bugs that may make it into the cabin from time to time. 

LADY BUGS - The Lady Bugs come out whenever the warm air hits and they always seem to gather in the sunniest spot in the cabin.

SCORPIONS - The scorpions are in the area, but are very rare. They are not poisonous, but still do sting similar to a bee sting.

BEARS - The Black Bear population has grown drastically since the fires of 2016.  For the most part they are non aggressive and are just searching for food. Always be aware of your surroundings for they are very quiet when they are moving around in search of food. Never Never Never get between a bear and their cubs. Bears look big and slow, but they are super fast and will become aggressive if they feel threatened. 

SNAKES - You are in the SouthEast so this is a warm, wet climate and snakes are in the area. The most common poisonous snakes are the Rattle Snake and the Copper Head. Just be cautious when hiking in the woods. 

 

Weather - Smoky Mountain weather is very unpredictable during all 4 seasons. We have a saying here in the mountains. If you don't like the weather just wait 10 mins for it will change! A majority of the cabins in this area are built to SouthEastern standards. Which means a majority of them have electric heat and air. During extreme cold temps (Below 32deg) the elec heat pump sometimes have a hard time keeping temps inside above 72 deg. Our "cold snaps" are usually very quick - maybe a night or 2 then it warms back up. 

Spring - March through May: Spring brings with it unpredictable weather. Changes occur rapidly - sunny skies can yield to snow flurries in a few hours. March is the month with the most radical changes; snow can fall at any time during the month, particularly in the higher elevations. Temperatures in the lower elevations have a mean high of 61ºF. Low temperatures, which are often below freezing, have a mean of 42ºF. By mid-April the weather is usually milder. Daytime temperatures often reach the 70s and occasionally the 80s. Below freezing temperatures at night are uncommon in the lower elevations but still occur higher up. April averages over four inches of rain, usually in the form of afternoon showers. May is warmer, with daytime highs in the 70s and 80s and lows in the 40s and 50s. May rainfall averages about 4.5 inches.

Summer - June through August: Summer in the Smokies means heat, haze, and humidity. Afternoon showers and thunderstorms are common. Temperatures increase through the period with July and August afternoon highs in the 90s in the lower elevations. Evening lows are usually comfortable with readings in the 60s and 70s. In the higher elevations, the weather is much more pleasant. On Mount Le Conte (6,593' elevation), temperatures above 80 degrees are extremely rare.

Fall - September through mid-November: Clear skies and cooler weather signal the onset of the fall color season. Warm days alternate with cool nights. Daytime highs are usually in the 70s and 80s during September, falling to the 50s and 60s in early November. The first frosts often occur in late September. By November, the lows are usually near freezing. This is the driest period of the year with only occasional rain showers. In the higher elevations, snow is a possibility by November.

Winter-  Mid-November through February: Winter in the Smokies is generally moderate, but extremes in weather do occur, especially with an increase in elevation. It is not unusual to have warm temperatures in the low elevations and snow in the higher areas. About half the days in the winter have high temperatures of 50 degrees or more. Highs occasionally even reach the 70s. Most nights have lows at or below freezing. But lows of -20°F. are possible at high elevations. In the low elevations, snows of 1" or more occur 1-5 times a year. Snow falls more frequently in the higher mountains and up to two feet can fall during a storm. January and February are the months when one is most likely to find snow in the mountains.

Water - The water in the area is usually supplied by a well. There are a few cabins that are on city water where available. With well water in the area you do have a chance of the water having a sulfur smell (egg smell), iron (discoloration -copper tint- especially in the Hot Tub and Jacuzzi), or may even have issues such as a pump go out. We have crews available to fix these issues as they pop up, there is nothing we can do about the sulfur and iron if you encounter these issues. Some cabins have low producing wells with holding tanks. Just be mindful when using showers and any running water.